Privacy Policy

Privacy Policy

Introduction

Welcome to https://how-to-feed-small-birds-and-not-pigeons-uk.feedersandmore.co.uk (referred to as “our site” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Data Privacy Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://how-to-feed-small-birds-and-not-pigeons-uk.feedersandmore.co.uk
  2. All associated mobile and web applications
  3. Services and products offered through our platform
  4. Interactions with our customers and users

Please note that this policy does not extend to external platforms, apps, or services accessed through links on our site, as these have their own privacy policies that govern data collection.

Processing Activities

This policy covers various user interactions, such as:

  1. Using our applications and services as an authorized user.
  2. Visiting and navigating our websites.
  3. Subscribing to receive newsletters, emails, or other communications from us.
  4. Making purchases or providing financial information.
  5. Sharing feedback or product reviews.
  6. Interacting with our social media accounts.

Personal Data Collection

We collect several types of personal data, including:

  1. Account Information: This includes user names, passwords, and contact details used to create and manage your account.
  2. Payment Information: Credit or debit card numbers, expiration dates, and billing addresses for processing transactions.
  3. Financial Information: Bank account details and transaction histories (if provided).
  4. Purchase Information: Product/service purchases, order history, and related details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data.
  6. Location Data: Geolocation information from your device when you use our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and ratings shared with us.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts.
  9. Product Information: Details about products viewed, searched for, or purchased on our site.

We collect this data through various methods: user input forms, account creation processes, online interactions, analytics tools, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third-party service providers who assist us in delivering services, performing analytics, or fulfilling orders.

Cookies

We use cookies to enhance your experience on our site and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functionalities like account login, payment processing, and language preferences.
  2. Preference Cookies: Remembering user settings and customization choices.
  3. Analytics Cookies: Tracking website usage, gathering aggregate data, and understanding user behavior to improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the retention period expires or when the purpose is no longer relevant, we delete or anonymize your data. This helps ensure that your information remains secure and private.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal data from children, and any such data will be deleted if discovered.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific or all purposes.
  7. Non-Discrimination: You have the right not to be discriminated against for exercising any of these rights.

To exercise these rights or to file appeals/complaints, please contact our Data Protection Officer using the information provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding this Policy, please contact us:

Email: contact@how-to-feed-small-birds-and-not-pigeons-uk.feedersandmore.co.uk

Mail: [Provide physical address]